Dovel Technologies, LLC provides leading edge software and application development services specializing in mission driven solutions that address complex business processes and technology challenges. We practice CMMI® ML3 processes and delivery solutions and are an innovative mission oriented technology company focused on complex business and technical challenges, ensuring solutions support the achievement of your mission. Our team creates software solutions that help customers communicate, access, and store mission critical information. Dovel is instrumental in the design and implementation of some of the most mission critical and innovative systems in government today.
Dovel, ranked #12 on the Washington Business Journal’s 50 Fastest Growing Companies in 2016! Join our team today!
We have an exciting opportunity for a Requirements Analyst to join our team in Rockville, Maryland!
Participate in fit/gap analysis sessions to better understand clients’ business process
Conduct analysis and determine client operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
Conduct needs assessment where appropriate by collecting information pertaining to work procedures, workflow, reports, and other customer business needs
Provide end-user support by email, phone, chat, or face-to-face meetings
Provide issue management for end-user problems and ensure a consistent high-level responsiveness and customer care
Determine system utilization requirements by researching and testing systems
Document end user requirements and create workflow and process diagrams to support customer business needs
Bachelor’s Degree and 5 years of related experience, or an equivalent combination of education and training that provides the following required skills and abilities
Experience using Microsoft Office (Word, Excel, and PowerPoint)
Experience using Microsoft Visio
Experience of writing user stories
Strong customer service skills
Excellent verbal and written communication skills and the ability to explain policies, procedures, and technical information clearly and accurately
Possess strong conceptual, analytical, and problem solving skills
Experience in gathering and engaging in business process analysis
Strong organizational and planning skills
Skilled at prioritizing and completing tasks of multiple priorities in a timely manner
Confidence working with and interfacing with clients across different parts of the business
Comfortable working with technology, including web-based systems
Self-motivated and able to work with minimal supervision
Able to adapt quickly in a rapid, changing environment
Local travel to Washington DC
Candidates must have lived in the United States for 3 out of the last 5 years to meet the clearance requirements
Dovel Technologies is an Equal Opportunity Employer Minorities/Females/Veterans/Disabled
Words that describe Dovel:
A Lean Forward Company; Agile; Fun; High-Energy; Leaders Encouraged; Innovative; Users of Cutting-Edge Technology; Client-Oriented-Consultative Environment; Skilled, Educated, and Certified Professionals; Stable and Growing
Paid Time Off; 10 Paid Holidays; Health Insurance; Dental Insurance; Vision Plan; Life Insurance; Long Term Disability; Short Term Disability; Flexible Spending Accounts; 401(k) with matching; Voluntary Life Insurance
CTO Group Mentorship; On-site State-of-the-Art Technology Lab; Casual Fridays, Friday breakfast on-site, and more!